Has the Balanced Scorecard been used in a university library setting? Or any other library setting?

asked Mar 28 '10 at 22:05

Emily's gravatar image


I know the Balanced Scorecard has been used by Johns Hopkins Libraries as well as a number of other libraries affiliated with the Association of Research Libraries (ARL). Here's a link to an article that ARL published on the BSC:


While this article is a little dated, I know that ARL did refresh their Balanced Scorecard program within the last year or so (they're an Ascendant client).

answered Mar 28 '10 at 22:08

Dylan's gravatar image

Dylan ♦♦

University of Virginia and others have a BSC also. UVA has been particularly vocal in talking about their BSC program. I know that have been refreshing it recently, but there is some public information available about their efforts.

answered Apr 15 '10 at 22:53

Ted%20Jackson's gravatar image

Ted Jackson

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