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Have the concepts of Lean Six Sigma and Balanced Scorecard been used together successfully? If so, how and where? They seem complementary. |
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The Performance Management Resource Centre on the 2GC Web Site contains a couple of papers and a presentation that you can download in PDF format (for free, anonymously) that looks at the links between Quality Management and Balanced Scorecard methods. This may be of some use - find them under the 'Links to other frameworks' tab on this page |
