http://example.com/tags/customer/&type=rssenFri, 07 May 2010 19:30:30 -0400http://example.com/questions/139/treacy-and-wiersema-modelsTreacy and Wiersema - ModelsTed JacksonFri, 07 May 2010 19:30:30 -0400http://example.com/questions/139/treacy-and-wiersema-modelscustomerintimacyoperationalexcellenceinnovation