Hello Carla, about your question , you have 2 parts : 1- How the interact , i think you may find about that in http://www.bexcellence.org/balanced-scorecard.html. You can check also state medical insurance ct.http://www.bexcellence.org/balanced-scorecard.html.

2- How to balance : its simple after you have determine your Goals for every area , and how to Measure the Targets and achievements , calculate the cost for each area ( by analyzing each activity )and try to make them equal.

Hello Carla, about your question , you have 2 parts : 1- How the interact , i think you may find about that in http://www.bexcellence.org/balanced-scorecard.html. You can check also state medical insurance ct.

2- How to balance : its simple after you have determine your Goals for every area , and how to Measure the Targets and achievements , calculate the cost for each area ( by analyzing each activity )and try to make them equal.